Frequently Asked Questions - Business Accounts with RaboDirect

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Business Savings FAQs

Everything you need to know about our business savings product... 

Can my business open an account?

Yes. If you are a:

  • Sole trader
  • Joint business (non-partnership)
  • Partnership
  • Incorporated entity (companies and incorporated societies)

The following entities are excluded from holding an account:

  • Collective Investment Schemes
  • Financial Institutions (including fund managers)
  • Central or Local Government Entities
  • Insurance Companies

If you open a RaboDirect Savings Account for your business you:

  • Agree that you are acquiring the Internet Banking Services for the purposes of a business and that the Consumer Guarantees Act 1993 does not apply
  • Must have appropriate internal controls to minimise the risks of fraud
Are there any fees or charges?

As with our RaboDirect Savings Account, there are no account fees, no minimum balance and no minimum term.

Who can open a RaboDirect Savings Account for a business?

An authorised signatory of the nominated account held by the business.

How do I open a RaboDirect Savings Account for a business?

Simply complete the online application process and send the following information to us:

  • Signed account summary form 

  • Signed Direct Debit Authority 

  • Nominated Account bank statement (current copy) or a print off of your onscreen Transaction Summary

  • Evidence of your current postal address (for example, a utility bill or a bank statement showing your name and postal address)

  • (If applicable:) RWT exemption certificate 

  • For business accounts, a certified copy of identification for the authorised signatory.

Following receipt and acceptance of your application, we will post you your account number together with a Digipass (a device that allows you to access the secure site). A few days later, your initial PIN code for the Digipass will arrive. You can use these to login and manage your accounts.

How many savings accounts can my business have?

As with personal RaboDirect Savings Accounts, you can open one Master Savings Account per business and have 5 more special purpose accounts under your Master Savings Account. A business can only have one Master Savings Account with RaboDirect.

Who has access to the account/s?

The Account Operator is responsible for the account and the Digipass to enable access to the account(s).

How do I transfer money from my existing business account into my RaboDirect Account?

When you login to your RaboDirect Account you can use the website to make either one-off or regular transfers from your Nominated Account into any of your RaboDirect Savings Accounts.

To transfer funds from your nominated account to your RaboDirect Account:

  • Login to your account.

  • Click on "Transfer in".

  • Then, click "New".

This will allow you to make a one-off transfer from your nominated account or set up a recurring transfer from your nominated account.

You can also transfer funds from any other bank account to your RaboDirect Savings Account by quoting your RaboDirect Savings Account name and number to the other bank or person who wishes to make the payments.

Please note that it takes 2-3 working days for the funds to clear so if you do have funds paid into RaboDirect you will not have access to them straight away.

Why have we introduced interest rate tiers?

The introduction of interest rate tiers is in response to New Zealand's financial regulators making changes following the global financial crisis, regarding the way banks raise funds for use within the New Zealand market.

The guidelines introduced by the Reserve Bank refer particularly to the type of deposits banks should be securing. Under these guidelines, individual larger sums fall into a different category of deposits, and as a consequence we are offering a higher premium for deposits of a smaller size as a means of attracting more money of that nature.

If you are interested in further information regarding the Reserve Bank guidelines, you can view these on their website via the link below.

http://www.rbnz.govt.nz/finstab/banking/regulation/3675928.pdf

How do the tiers work?

There are two interest rate tiers:

  • Tier 1: $0 up to $5m

  • Tier 2: More than $5m

For On-Call accounts, the interest rate will be based on the proportion of the balance within each tier. For example, for an account with an On-Call balance of $2 million, the whole balance earns the rate applied to Tier 1. If the balance of this account is raised to $5.5 million, then the Tier 1 rates are applied to the first $5 million, and the Tier 2 rates are applied to the remaining $500,000.

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