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We are currently carrying out updates and improvements to our online banking and new account application form so these services will be unavailable over this long weekend. We will be back online at 8am Tuesday the 23rd April which is the first business day after Easter. If you have any questions about the changes, you can check out our information page at
0800 22 44 33 8am - 6pm weekdays


Execution only

The RaboDirect service is restricted to executing customers' orders. Customers are responsible for the composition of their RaboDirect investment portfolios and for the submission of orders. We do not give personalised financial advice.


We, and all others involved in this site, are not liable for any loss or damage suffered arising from accessing or using this site, or otherwise in connection with this site.

Intellectual property

All intellectual property rights related to the form and content of the RaboDirect website, including the information, brand names/trademarks, logos and images on it, belong to one or more of the Rabobank Group companies and/or to third parties who have granted a right of use or other right to those companies. Access to the website does not constitute the transfer of any intellectual property rights to you. You are prohibited from copying or using any or all of this website, except in order to use RaboDirect products and services.

Changes to RaboDirect website

The contents of this website, including this legal statement, are subject to change by us without prior notification and may at times be out-of-date. We have no responsibility for keeping the information in this website up-to-date or any liability for failing to do so.

Rabobank parent company

RaboDirect is a division of Rabobank New Zealand Limited, whose ultimate parent company is Coöperatieve Rabobank U.A. (incorporated in the Netherlands).

No guarantee of RaboDirect investment funds

No member of the Rabobank Group (including Rabobank New Zealand Limited and Coöperatieve Rabobank U.A) guarantees the capital, performance or returns of any investment fund offered through this website.

Liability for external parties

We are not liable for the shortcomings of external parties such as stock exchanges, payment and settlement systems or custodians. However, where you have suffered losses, we will help you as far as is reasonably possible to remedy your losses.


The products and services mentioned on this site are only available in New Zealand. This site is not to be construed as an offer or advertisement under the laws of any other country. The legality of accessing and using this site outside New Zealand is the responsibility of the user. Unless otherwise stated, all references to dollars are to New Zealand dollars. This site is governed by New Zealand law and all users irrevocably submit to the exclusive jurisdiction of the Courts of New Zealand.

No responsibility or liability for linked sites

Any sites linked to this site are provided for ease of reference only and are not to be taken as a referral or endorsement by us of those linked sites. We accept no responsibility or liability for those sites. Accessing an external website from the RaboDirect website is at your own risk. Using an external website and information downloaded from it may cause loss, including loss of data and computer virus infection. You are subject to the terms and conditions of any external website you enter. We are not responsible or liable for websites that provide hyperlinks to the RaboDirect website or for the content of such websites.

Responsibility for RaboDirect Information

We make various information available to customers and prospective customers on or through the RaboDirect website ("RaboDirect Information"). 

We are not responsible for any losses you suffer as a result of acting on RaboDirect Information, including price information. You are responsible for any such losses. You may only use RaboDirect Information for your own purposes. You may not pass on, duplicate, process or disseminate RaboDirect Information. You must follow our instructions on using RaboDirect Information.

The characteristics of RaboDirect investment products and the associated investment risks are set out in several texts on the RaboDirect website. This information is not exhaustive. You must read and understand the relevant texts and disclosure documents before investing in RaboDirect investment products. Some RaboDirect Information comes from third parties. This includes RaboDirect Information available using RaboDirect website hyperlinks to other websites. We are not responsible for third party RaboDirect Information, nor are we liable for any loss or damage arising from third party RaboDirect Information.

Most RaboDirect Information is informative only

 RaboDirect Information obtained without opening a RaboDirect account is purely informative and is not intended to be relied on. Once you open a RaboDirect account, your relationship with us will be governed by the terms of your account(s), including the RaboDirect Terms & Conditions and the terms of each investment product in which you invest.