Frequently Asked Questions
How do I make deposits into PremiumSaver?
- Log into RaboDirect
- Click 'Transfers'
- Select the 'From' (Nominated Account) and 'To' (PremiumSaver) accounts
- Enter the transfer details e.g. date and amount
- Confirm the transfer with your Digipass
To make deposits from an account that is not your Nominated Account, just use the facilities of the other bank.
Can I make withdrawals?
- Log into RaboDirect
- Click 'Transfers'
- Select the 'From' (PremiumSaver) and 'To' (Nominated) accounts
- Enter the transfer details e.g. amount and date
- Confirm the transfer with your Digipass
Is there a minimum or maximum balance on PremiumSaver?
There is no minimum account balance for your PremiumSaver. The maximum account balance is $5,000,000. However, the maximum balance to receive premium interest is $100,000.
Balances between $100,000 and $5,000,000 will earn interest at the RaboSaver rate, providing the monthly balance increase is met. If the monthly balance increase is not met, the minimum interest rate will apply to all funds in the account.
When is interest paid?
Interest is calculated daily and paid to your PremiumSaver account on the last business day of the month. This means the interest will be included in the opening balance for the following month.
Keep in mind:
- Interest payments don’t count towards the minimum $50 balance monthly increase to receive premium interest.
- If you withdraw the interest, your balance will decrease and you may miss out on premium interest for that month.
Is there a cut off time to increase my balance?
You need to increase your previous month-end balance by $50 or more by the last business day of the month.
To make sure you don't miss out on premium interest, we recommend setting up a Regular Savings Plan.To do this:
- Log into RaboDirect
- Click 'Transfers'
- Select the 'From' (Nominated Account) and 'To' (PremiumSaver) accounts
- Select regular transfer
- Enter the amount, date and frequency
- Confirm the transfer.
How do I know if I have met the $50 balance increase?
- Log into RaboDirect
- Click ‘Savings’
- Click your PremiumSaver account number
- You will then see your balance, the interest rates and a statement advising if you need to add funds to your account to earn maximum interest
Can the PremiumSaver interest rate change?
Yes. PremiumSaver interest rates are variable and are subject to change.
How do I close my PremiumSaver?
To close the account:
- Log into RaboDirect
- Empty the account using the ‘Transfers’ function
- Click ‘My Rabo’ then ‘Create new message’
- Confirm in the message you would like to close your PremiumSaver
- Click ‘Send’
Can I set up a regular transfer into my PremiumSaver?
- Log into RaboDirect
- Click ‘Transfers’
- Select the ‘From’ (Nominated Account) and ‘To’ (PremiumSaver) accounts
- Select regular transfer.
- Enter the amount, date and frequency.
- Confirm the transfer.