Frequently Asked Questions
How do I open an account for a child?
Go to our online application form, and select ‘Children’s’ and follow the instructions.
When opening a children’s account we will need to identify both the authorised signatory and the child. We offer the option to have the identity of the authorised signatory electronically verified, but we will need to receive certified identity documents for the child. Look out for the checklist at the end of the online application.
What identification is needed to open a children’s account?
We will need to identify both the authorised signatory and the child. If you are an existing customer, please select this on the form as you are already identified.
For new customers, the authorised signatory can:
- choose to be electronically verified using their passport or driver licence details, or
- provide certified identity documents (photo ID and residential address evidence).
Electronic verification isn’t always successful, so they may still need to send certified identity documents. You will receive a checklist at the end of the online application confirming what is needed.
For the child, we will need:
- A certified copy of their identification (passport or birth certificate)
- Residential address evidence (for example IRD letter, or existing bank statement)
See our Identity Verification Checklist for some options of what to send and who can certify documents for you.
What is a nominated account?
A nominated account is an external bank account held in the same name as your RaboDirect account. You need to provide details of this account on your application form. It is used for transferring money to and from your RaboDirect account.
What if the child doesn’t have an IRD number?
Once the account is open, you can add an IRD number and update the tax rate online.
To do this:
- Login to RaboDirect
- Click ‘My Rabo’ then ‘Tax Details’
- Click ‘Actions’ then ‘Change tax details’
- Enter the new details.
- Confirm the change with the Digipass.
Why does my child have to pay Resident Withholding Tax (RWT)?
Although your child might not be working, interest payments are still considered a form of income. We are required to deduct tax from this interest and pay it to Inland Revenue on the child’s behalf.
How do I change the authorised signatory on a children’s account?
- complete our change of authorised signatory form, and
- consent to electronic verification, or
- provide certified identification and address evidence.
Click here to download the change of authorised signatory form.
See our Identity Verification Checklist for identification options and a list of trusted referees who can certify these for you. The form and identity documents can be posted or emailed to us.Note: Electronic verification is not always successful so we may still need identity documents. We’ll let you know.